Frequently asked questions
Answers about booking, fares, payment, cancellation and travel.
Answers to common questions
Still unsure? Call or WhatsApp us — we reply within minutes.
Choose one way, round trip, local or airport, enter your cities and date, pick a car from the fare list and confirm. You get the booking details on SMS / WhatsApp right away and driver details before pickup.
No. The fare page shows what is included (fuel, driver allowance, GST) and what is paid as actuals (toll, parking, state tax). Nothing else is added.
Pay the driver in cash or UPI, or pay an advance / full amount online by card, UPI or net banking.
Yes, free up to 24 hours before pickup. See our cancellation policy for later cancellations.
Every driver has a valid commercial licence, police verification and at least 3 years of highway experience.
Yes – monthly billing, GST invoices and duty slips for every trip. Contact us for a corporate account.
Sedans and SUVs come with a carrier on request. Tell us at booking so the car comes prepared.
If the car is driven between 10 PM and 6 AM, a night charge applies. It is shown on the fare page before you book.
Prefer to talk to someone?
Leave your number and our travel desk will call you back with the best fare.